Thank you for choosing to work with Chimney Fire Coffee. Please read these Terms and Conditions carefully. Any variation in these terms and conditions must be agreed in writing.
Ordering and Delivery
All orders are placed via your orderspace portal or emailing order@chimneyfirecoffee.com with your account number, product type and quantity. Each order will be confirmed by email. Automated repeat orders can be set up once average weekly volumes have been established.
Orders are dispatched Monday-Friday from our roastery using the APC Overnight service. Orders placed before 12 noon Monday-Friday are delivered the next working day by 4pm.
Minimum order quantity per location is £90 or 5kg within mainland UK excluding Northern Ireland and the Scottish Highlands. Delivery of orders less than £90 or 5kg will be subject to a £9.95 plus VAT delivery charge within mainland UK excluding Northern Ireland and the Scottish Highlands.
For orders that require a pre-noon next day premium delivery service, there will be a fee of £20 plus VAT. For a same day service please get in touch with the Team as soon as possible to acquire a quotation if we are able to accommodate.
All orders will be shipped in appropriately sized boxes and a copy of the pack list will be included in every delivery.
To activate a coffee partnership with Chimney Fire Coffee and benefit from free barista training at your site or at our roastery, machinery distribution and maintenance support, roastery tours, and POS material, we require an initial first order to the value of £250. This is equivalent to ca. 15kg coffee, which can be shipped (free postage) in up to 3 separate deliveries depending on your volume needs.
Pricing and Payment
Invoices are raised for every order. Coffee, tea and hot chocolate is VAT zero rated.
Account Name: Chimney Fire Coffee Ltd. Account No.: 25389860 Sort Code: 30-96-26
First orders will need to be paid proforma, after which we have 14 day payment terms from the date of invoice. Invoices will be emailed via Xero.
By placing an order with us, you have agreed to the Terms & Conditions.